AI-driven CRM systems build detailed customer profiles by examining past purchases, browsing history, and support interactions. This depth of understanding allows you to send personalized messages that match each individual’s interests. Predictive analytics then forecasts future needs, so you can offer relevant products or services before a customer even asks. Automated workflows handle routine tasks like lead scoring and follow-up reminders, freeing your team to focus on relationship building and creative problem solving. Learn more at https://www.synapseindia.com/a....rticle/how-ai-powere
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